Privacy Policy

Last updated: January 2025

1. Introduction

Jakoplay AS ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information in accordance with Norway's Personal Data Act and the General Data Protection Regulation (GDPR).

2. Data Controller

The data controller for your personal information is:

Jakoplay AS
Postboks 105
0101 Oslo, Norway
Email: privacy@jakoplay.com

3. Information We Collect

3.1 Information You Provide

  • Contact Information: When you contact us, we collect your name, email address, and message content
  • Age Verification: We record your confirmation of being 18+ for legal compliance

3.2 Information Collected Automatically

  • Cookie Preferences: Your consent choices for different types of cookies
  • Technical Information: IP address, browser type, device information (only with consent)
  • Usage Analytics: How you interact with our website (only with consent)

4. Legal Basis for Processing

We process your personal data based on:

  • Legal Obligation: Age verification for compliance with Norwegian gambling laws
  • Legitimate Interest: Responding to your inquiries and improving our service
  • Consent: Analytics and marketing activities (only with your explicit consent)

5. How We Use Your Information

  • Ensure compliance with age restrictions and Norwegian law
  • Respond to your contact form submissions and support requests
  • Improve our website and services (with consent)
  • Analyze website usage patterns (with consent)

6. Data Sharing

We do not sell, rent, or share your personal information with third parties except:

  • When required by law or legal process
  • With your explicit consent
  • With trusted service providers who help us operate our website (under strict confidentiality agreements)

7. Data Retention

  • Age Verification: Stored locally in your browser only
  • Contact Form Data: Retained for 2 years or until resolved
  • Analytics Data: Retained for 26 months (industry standard)
  • Cookie Preferences: Stored locally until you clear your browser data

8. Your Rights

Under GDPR and Norwegian law, you have the right to:

  • Access: Request a copy of your personal data
  • Rectification: Correct inaccurate personal data
  • Erasure: Request deletion of your personal data
  • Restriction: Limit how we process your data
  • Data Portability: Receive your data in a structured format
  • Object: Object to processing based on legitimate interests
  • Withdraw Consent: Withdraw consent for analytics and marketing

To exercise these rights, contact us at privacy@jakoplay.com

9. Cookies and Tracking

We use different types of cookies:

  • Strictly Necessary: Essential for website functionality (no consent required)
  • Analytics: Help us understand website usage (consent required)
  • Marketing: Used for advertising purposes (consent required)

You can manage your cookie preferences at any time using our cookie settings panel.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

11. International Transfers

Your personal data is processed within the European Economic Area (EEA). Any transfers outside the EEA will be subject to appropriate safeguards.

12. Children's Privacy

Our service is not intended for persons under 18. We do not knowingly collect personal information from minors.

13. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the updated policy on our website.

14. Contact Us

For questions about this Privacy Policy or to exercise your rights, contact:

Email: privacy@jakoplay.com
Address: Jakoplay AS, Postboks 105, 0101 Oslo, Norway

15. Supervisory Authority

You have the right to lodge a complaint with the Norwegian Data Protection Authority (Datatilsynet) if you believe we have violated your privacy rights.